Privacy Policy

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We are committed to protecting and respecting your privacy. This Policy explains when and why we collect personal information about people who visit our website and our customers and, how we use it. By using our website, you’re agreeing to be bound by this Policy. Any questions regarding this Policy and our privacy practices should be sent by email to kvk@kkrenner.com 

How Do We Collect Information From You
We obtain personal information about you only for legitimate business purposes when you use this website and when you contact us directly about services or, to apply for employment. Also, when you submit information requests or supply documents or other attachments. Also when you pay for services and/or register to receive any newsletters, event information or project information.

Information We May Collect From You
Personal data that may be collected could include: your name, company name, title, telephone
number, address, email address, IP address, and other general information accessed by using this
website on the internet. This includes source or reference materials you send us when using  services.

When you purchase a service from us, your card information is not held by us. At this time, we use the secure payment systems of “Stripe” and/or "PayPal"  You are responsible for reviewing their Privacy Policies on their dedicated websites.

We may hold information in association with your customer account that could include your username, password, payment history, project records, customer support inquiries and documents or attachments for processing projects. 

How We Use Your Information
We may use your submitted data and information to:
- process projects that you have requested and submitted;
- manage payments;
- communicate with you on services we provide;
- provide your customer support and/or service;
- notify you of changes or updates to our services and/or your project;
- provide communications such as newsletters or event information that may be of
 interest or requested by you.
- to process job applications (as employee or sub/contractor).  

We regularly review retention periods for personal information we hold on you and ensure
we only keep information for legitimate, legal and current business purposes. We are legally
required to hold minimal types of information for legal statutory obligations in the USA and the
EU. We will only hold your personal information in our systems for as long as necessary for
the designated use or, as long as is set out in a business contract you hold with us.

Who Has Access To Your Information
* Marketing: We will not share nor sell your information to third parties for marketing
purposes without your permission.
* Third Party Service Providers working on our behalf: We may share your information with
our third-party service providers, agents, sub-contractors and other associated
organizations for the sole purpose of completing tasks and providing services to you on our
behalf. We will only disclose personal information that is necessary to deliver a requested service. 

To further ensure your privacy, we require third parties and sub-contractors to keep your information secure. 

* When you pay via credit card, your payment is processed by a third-party payment
processor, who uses the secure online capture and processing of credit/debit card
transactions. When you give us personal information, we take steps to ensure that it’s treated securely. Security precautions are in place to protect the loss, misuse or alteration of your information. For this reason, we do not directly accept credit card payment across the Internet or by phone at this time.
 

Your Choices
We put a high priority on personal data privacy and will only use your personal data and information for legitimate business purposes and to administer your projects and accounts or provide the products and services you have requested from us.

EU and Swiss citizens have the right to access, update, correct or delete their personal data
inclusive of opting out of any communications or services. EU and Swiss citizens/residents
can opt-in/opt-out at any time by contacting us by email at: kvk@kvkrenner.com  
 

How You Can Access Your Personal Information
You have the right to ask for a copy of personal data and information we hold about you. We are dedicated to ensuring your personal data is accurate and that you, our client, can easily correct, update or request deletion of the personal data we hold.
 

When you give us personal information, we take steps to ensure that it’s treated securely.
Security precautions are in place to protect the loss, misuse or alteration of your
information. We work diligently to protect your personal information within our
direct network systems however, we can not guarantee the security of any information you
transmit to us using unencrypted email or public  and shared websites.
Where we have generated (or you have chosen) a password that enables you to access
projects, you are responsible for keeping your password confidential.
Information submitted through our secure customer or vendor portals is encrypted and
protected.
 

Use of Cookies
Our website does use cookies. ‘Cookies’ are small pieces of information sent by an organization to your computer and stored on your hard drive allowing the website to recognize you. They collect statistical data about your browsing actions and patterns but do not identify you as an individual. It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies refer to your browser.  Turning cookies off may result in the loss of some functionality on our website.
 

Links To Other Websites
Our website may contain links to other websites, organizations or persons. Our privacy policy applies only to our own website. We are not responsible for other websites you may visit via links or recommendations. You are responsible for reviewing their privacy statements.  We are not liable for the privacy policies and practices of other sites.
We are subject to the investigatory and enforcement powers of the United States Federal Trade Commission (FTC). As such, we may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.